Privacy Policy

Last updated: 1 October 2026

The company RV BUSINESS, a SASU with share capital of €1,000, registered with the Paris Trade and Companies Register (RCS) under number 130 583 297, whose registered office is at 47 rue Vivienne, 75002 Paris, operates this online shop under the trading name RV Privé, together with all associated information, content, features, tools, products and services (the "Services"), in order to provide its customers with an online shopping experience. RV BUSINESS is the data controller for your personal data.

This shop is hosted by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit our website, use our Services, make a purchase or communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your data is collected, used and processed.

1. Personal information we collect

When we use the term "personal information", we are referring to information that can identify you directly or indirectly.

This may include:

  • Contact details: surname, first name, address, billing address, delivery address, telephone number, email address
  • Financial information: bank card information, payment details, transaction history
  • Account information: username, password, preferences
  • Transaction information: products viewed, added to basket, purchased, returned or exchanged
  • Communications: messages sent to customer service
  • Technical information: IP address, browser, device used
  • Usage data: interaction with the website and browsing

2. Sources of information

We collect information:

  • Directly from you (account creation, orders, contact)
  • Automatically through cookies and similar technologies
  • Through our service providers
  • Through third-party partners

3. Use of personal information

We use your data to:

Provision of services

  • Process your orders and payments
  • Manage your account
  • Arrange delivery
  • Handle returns and exchanges
  • Personalise your experience

Marketing

  • Send promotional emails
  • Display personalised advertising

Security and fraud prevention

  • Verify accounts
  • Detect fraudulent activity

Communication

  • Respond to your requests
  • Provide customer support

Legal obligations

  • Comply with applicable laws
  • Respond to requests from the authorities

4. Sharing of information

We may share your data with:

  • Shopify (the shop's host)
  • Technical service providers (payment, logistics, support)
  • Marketing partners
  • Legal authorities where necessary
  • In the event of a merger or business transaction

5. Relationship with Shopify

Our shop is hosted by Shopify, which processes certain information in order to ensure the proper functioning of the Services.

To find out more about Shopify's privacy policy, please visit their official website.

6. Children's data

Our Services are not intended for children. We do not knowingly collect information about minors.

7. Data security and retention

We implement reasonable security measures to protect your information.

We retain your data only for as long as necessary for the intended purposes or to meet legal obligations.

8. Your rights

Depending on where you live, you may have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object
  • Right to withdraw your consent

To exercise your rights, contact us at: contact@rvprive.com

9. International transfers

Your data may be transferred and processed outside your country of residence, in accordance with the applicable legal mechanisms.

10. Changes

We may amend this Privacy Policy at any time. The date of the update will be shown at the top of the document.

11. Contact

For any questions about this Privacy Policy, please contact us at:

RV BUSINESS (RV Privé) – Email: contact@rvprive.com – Address: 47 rue Vivienne, 75002 Paris, France